We will accept any returns if you change your mind as long as you made your order within the last 30 days.
If you change your mind then you will be asked to pay the return delivery costs.
The product must be still sealed, unused and in resellable condition.
We hardly receive any complaints, but on the off chance that your product arrives defected, damaged, or the wrong colour...
We will offer you two solutions:
1.) Keep the defected product, we will give you a 100% full refund, and give you a discount for future orders as an apology.
2.) Keep the defected product, we will send you out a replacement free of charge, and give you a discount for future orders as an apology.
*If your product is damaged, defected, or the wrong colour, you must send us a photo via email for verification so we can see that it is actually an issue from our end.
Thank you for your business and we will always treat our customers fairly!
Your satisfaction is our top priority, we are a customer orientated business.
To contact us please email luxablender@gmail.com and we will get back to you within 1 business day.